Committed to customer service around the clock
We at Lecico believe we can only grow our business by focusing on our customers’ needs and improving customer loyalty through a positive customer service experience.
Customer Service Vow
- Respond to any complaint in Egypt within 24 hours and resolve in 48 hours
- Free inspection and investigation on site of any raised issue.
- Offer impartial advice and help by our Qualified staff.
- Lifetime maintenance support.
Product Warranty
- Lifetime guarantee on all Lecico ceramic products.
- 10-year guarantee on brassware.
- 10-years guarantee on all mechanisms & seats supplied with Lecico products .
- Spare parts due to breakage can be purchased via our hotline services.