Inside Egypt call (19883)
Outside Egypt call (+201155519883)



Committed to customer service around the clock

We at Lecico believe we can only grow our business by focusing on our customers’ needs and improving customer loyalty through a positive customer service experience.

Customer Service Vow

  • Respond to any complaint in Egypt within 24 hours and resolve in 48 hours
  • Free inspection and investigation on site of any raised issue.
  • Offer impartial advice and help by our Qualified staff.
  • Lifetime maintenance support.

Product Warranty

  • Lifetime guarantee on all Lecico ceramic products.
  • 10-year guarantee on brassware.
  • 10-years guarantee on all mechanisms & seats supplied with Lecico products .
  • Spare parts due to breakage can be purchased via our hotline services.


CUSTOMER SERVICE HOTLINE: 19883 (within Egypt only)