Committed to customer service around the clock

We at Lecico believe we can only grow our business by focusing on our customers’ needs and improving customer loyalty through a positive customer service experience.

Customer Service Vow

• Respond to any complaint in Egypt within 24 hours and resolve in 48 hours
• Free inspection and investigation on site of any raised issue.
• Offer impartial advice and help by our Qualified staff.
• Lifetime maintenance support.

Product Warranty

• Lifetime guarantee on all Lecico ceramic products.
• 10-year guarantee on brassware.
• 10-years guarantee on all mechanisms & seats supplied with Lecico products .
• Spare parts due to breakage can be purchased via our hotline services.