Customer Service

Committed to Customer Service Around the Clock

At Lecico, we believe that our growth is driven by our dedication to customer satisfaction. We are committed to enhancing customer loyalty by delivering a consistently positive service experience.

Customer Service Vow

• Respond to any complaint within Egypt within 24 hours and resolve it within 48 hours.
• Provide free on-site inspection and investigation for any reported issue.
• Offer impartial advice and support from our qualified staff.
• Ensure lifetime maintenance support for all our customers.

Product Warranty

• Lifetime guarantee on all Lecico ceramic products.
• 10-year guarantee on brassware.
• 10-year guarantee on all mechanisms and seats supplied with Lecico products.
• Spare parts for accidental breakage are available through our hotline service.

Hotline: 19883 

Mobile: 01155519883